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Planned Service Interruption - TORRENS GROVE RV, SA - 14-15 Jan '16

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Summary - PLANNED SERVICE INTERRUPTION - Torrens Grove Retirement Village
Published
- 11/01/16
Severity - Low
Start - Thursday 14th January 2016 9am local
End - Friday 15th January 2016 5pm local (individual disruptions less than 5 minutes)
Services - Home Phone and Broadband
Areas - Torrens Grove Retirement Village, 1 Humphries Terrace, Kilkenny SA 5009

DETAILS
 
From time to time we require to complete maintenance works to the equipment in the network that services your region.
 
Frontier Networks would like to inform Simple service subscribers that planned maintenance is scheduled to occur which will affect services in the following villages:
 
Torrens Grove Retirement Village
 
This maintenance (a continuation of works commenced on 17/12/15) is scheduled to occur on Thursday 14th January 2015 from 9am onwards, with all works to be completed by 5pm local time. Further works may also be required the subsequent day during the same timeframe.
 
During this time subscribers may experience a single interruption of service less than 5 minutes in duration.
 
Services should restore to normal on their own however if you experience an interruption exceeding 10 minutes please turn your Simple Home Gateway device off and after a moment back on. If services still do not restore to normal 3 minutes after this please contact our technical support team for further assistance on 1300 130 185.
 
We apologise for any inconvenience caused by this outage.
 
Regards,
 
Frontier Networks (as service provider to Simple)
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